Traditional office settings are evolving. The physical office, once the hub for all firm activity, has gone virtual. There is a growing shift toward agile and remote working, leading firms to reexamine their onsite staff structures in favor of virtual administrative support that helps shed escalating overhead expenses, increase operational efficiencies, and drive significant cost savings.

Virtual administrative support services that keep you connected

Williams Lea’s virtual administrative support services combine dedicated support teams that understand best-in-class technologies with white glove service to provide fee earners with comprehensive assistance with speed and razor-sharp precision.

We help firms keep pace with a new digital world and a global, remote workforce by taking on essential day-to-day tasks that are vital to business operations. Our virtual admins and secretaries provide customized, high-quality support for fee earners from our onshore delivery centers in the US and UK, and are just a phone call, text, IM, or email away:

  • Executive support
  • Phone support and afterhours switchboard
  • Conference room bookings
  • Calendar and contact management
  • Time entry and adjustments
  • Expense reporting
  • Travel arrangements
  • Document edits and research
  • Invoice entry
  • Document formatting and saving, and more

 

Improving quality and productivity by measuring what matters

ENGAGE, our proprietary and state-of-the-art digital client platform, provides real-time access to productivity metrics and performance insights. Armed with the right data, you can make more informed decisions when it comes to maximizing resource utilization, optimizing processes, and aligning support staff activities with overall business objectives.

Navigate through this increasingly digital world with confidence and the knowledge that you have a world-class virtual administrative support team helping keep your fee earners focused on billable and strategic activities.