In this climate of increasing economic challenges and complex client demands, the speed and accuracy that documents are created and managed have never been more vital to the success of law firms and legal departments. Work volumes are unpredictable and spikes in demand can drive up overtime expenses. Additionally, high tenured, in-house support staff often lack newer skills and access to the technologies needed to deliver document processing more effectively. The result? Work quality declines while costs continue to rise. That’s why so many law firms turn us. Comprehensive and centralized document processing services Williams Lea’s closed-loop document processing, transcription, and proofreading services are proven to increase productivity, improve service levels, and reduce costs associated with overtime and temporary staffing. Document creation and management Document creation, conversion, formatting and repair PDF scanning, conversion and fillable forms TOA, TOC and indices Proofreading Book reads, full reads, cross reference, defined terms and revisions EDGAR edits and proofreading Blackline and redline comparison Transcription and data entry Presentation and document support Financial tables and spreadsheets Charts, diagrams and graphs Logo and image embedding The right people, process and technology for your business Williams Lea’s experienced legal support teams provide closed-loop services that streamline workflows, increase productivity and efficiency, and improve service levels. We create a customized and centralized document processing solution to fit each firm’s unique culture. Our teams sit onsite at firm offices and/or at our onshore and offshore locations to respond effectively to workload peaks and valleys. Stakeholders also gain instant access to support teams, work status, production metrics, and reporting through ENGAGE, our proprietary and state-of-the-art digital client platform. We work 24/7 to deliver high-quality, accurate and timely document processing services. We provide as much or as little support as required, without ever losing sight of the core objective — providing superior service to law firms and their clients.