Helping law firms evolve for the future and focus on core activities through technology-led, high-touch global legal support

Outpacing the competition and improving profitability

More hybrid working, the war for talent and shifting firm cultures are changing the way that partners, associates and support staff work. At the same time, client demands continue to expand, significantly impacting firms’ ability to manage growth and maintain or increase profits.

Building solutions for a more virtual and digital world

For more than 30 years, we have helped law firms evolve and revitalize their operations, improve support ratios, automate and digitize processes, enhance the growth potential of their workforce and adapt to changes that have challenged the cultural and institutional norm.

Relevant Services

How we help

  • Manage outside counsel guidelines, e-billing and collections

    Delivering effective billing processes that strengthen relationships and get you paid faster

  • Connect virtual and onsite teams

    Enabling a hybrid workforce through rightshore support models that enhance service levels

  • Improve secretary-to-attorney ratios

    Providing centralized secretarial support that optimizes staff structures

Ready to transform your operations?

Contact us


Jun 28, 2022

Global Insights

Entering the “never normal”: As a global recession looms, battle-hardened law firm leaders will focus on expenditure, clients and nurturing talent

As a panelist and law firm leader remarked during the 10th Annual Sandpiper Partners’ London Legal Market Conference, the so-called…

Jun 20, 2022

Global Insights

Watch the FT Live Digital Dialogues: Investment bank leaders discuss deal flow operation challenges and opportunities for growth

In a live webinar hosted by the Financial Times, Clare Hart, CEO of Williams Lea, joined three top operational leaders…

May 18, 2022

Global Insights

Outside Counsel Guidelines: Law firm leaders and their clients debate best approaches to client-firm dynamics

Finding common purpose for clients and lawyers and building efficiencies within a trusted and fair partnership is predicated on understanding…