Williams Lea Tag announces Clare Hart as CEO of Williams Lea business unit

March 29, 2019

London – April 1, 2019 – Williams Lea Tag, the global marketing production and business support services provider, today announces the appointment of Clare Hart as Chief Executive Officer of the Williams Lea business unit. Hart is well known as a leader and innovator in the world of information, data and business services.

Clare Hart most recently served as CEO of Sterling Talent Solutions where she drove the company’s growth strategy through new products and services, geographic expansion and organizational redesign around key industry verticals. Prior to Sterling, Hart was president and CEO of Infogroup where she transformed the business by reorganizing the company to client-focused lines-of-business under a united and enhanced Infogroup brand. Hart also served as president of the Dow Enterprise Media Group and president and chief executive officer of Factiva, a joint venture of Dow Jones and Reuters.

“It is my pleasure to welcome Clare as CEO of our Williams Lea business unit,” said David Kassler, Group CEO Williams Lea Tag. “As financial and legal services firms increasingly elect to outsource non-strategic, yet essential, services, they rely more and more on Williams Lea. I am extremely confident, given Clare’s track record in technology-enabled business services, that Williams Lea’s customer satisfaction will continue to rise above industry standards and that our services will benefit from the digital leadership Clare will bring to the business.”

“Williams Lea is a global business process outsourcing organization with services that drive high levels of client satisfaction,” said Clare Hart. “Client satisfaction is only achieved when employees demonstrate a passion for exceptional products and extraordinary customer service. I am excited about joining Williams Lea and leading the team to deliver ever-improving products and services that enable our clients – and all Williams Lea stakeholders – to enjoy improved business operations and ultimately commercial success.”

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Williams Lea Tag comprises two global strategic business units, Williams Lea and Tag, with combined revenues of $1.2billion and 10,000 employees worldwide, operating in over 195 cities across 40 countries. Today we share one purpose: to create value for our clients by working smarter with fewer resources, enhancing efficiencies, improving their customers’ experiences and strengthening their brand reputation. Our clients and their customers have always been at the heart of everything we do. Our long-term partnerships, great relationships, exceptional employees and leading technology are the driving force behind our success. Williams Lea Tag is backed by Advent International, one of the largest and most experienced global private equity investors.

Find out more: www.wlt.com

For further information on Williams Lea Tag, please contact:
Kate Moore, Williams Lea Tag
E: Kate.Moore@wlt.com

Stephanie Richardson, Nelson Bostock Unlimited
E: Stephanie.Richardson@NelsonBostockUnlimited.com
T:020 7792 7415

About Williams Lea

Williams Lea is the global provider of skilled business-critical support services to financial, legal and professional services firms. We connect people, processes and technology to manage documents and streamline key operational functions. From our humble beginnings as a financial printer in London, to our position today as a global outsourcing leader, our business is built on a strong heritage, great relationships and a talented team. Our 5,700 worldwide employees work onsite at clients and onshore/offshore at Williams Lea operations providing unrivalled support and helping clients transform their support operations.

With revenues of over €400 million, Williams Lea is backed by Advent International, one of the largest global private equity investors.