Align skills of support staff

Upskilling support teams to thrive in a digital-first era

The pace of change is accelerating. New processes, technologies and ways of working create quite a challenge: Highly tenured staff with narrow, inflexible skill sets that struggle to keep pace with technology.

Our teams are rigorously trained in the latest industry-specific and agnostic technologies, ensuring your support operations are not only running at peak performance but also agile enough to adapt to any technological shifts.

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Insights

Jul 25, 2022

Global Insights

Hybrid working: Have law firms found the secret sauce?

Throughout the constant disruption of the pandemic, law firms improvised, adapted, and evolved, raking in record profits in the process.…

Jul 11, 2022

Global Insights

The race to net zero: Are your outsourcing business support providers helping to drive your sustainability agenda?

With World Earth Month behind us, the reminder of the importance and urgency of sustainability remains. The environmental element of…

Jun 28, 2022

Global Insights

Entering the “never normal”: As a global recession looms, battle-hardened law firm leaders will focus on expenditure, clients and nurturing talent

As a panelist and law firm leader remarked during the 10th Annual Sandpiper Partners’ London Legal Market Conference, the so-called…