Over $450,000 in year-one savings
20% accuracy improvement
Scaled to 200 specialists in less than two years
Our client is a leading US based global consulting firm with over 20,000 employees, operating in over 50 countries and generating over $8.5 in annual revenue. The firm needed a consistent global solution to support consultants across all geographies with creative, on-brand presentations and documents.
The firm’s existing presentations and creative support teams struggled to cope with increasing volume and demand, leading to slower turnaround times, inconsistent work quality and rising user complaints. The firm needed additional support to manage increasing demand and built-in flexibility for rapid team expansion to meet future growth. Strict brand guidelines needed to be followed and creative skills were essential to make documents stand out. The firm turned to Williams Lea for its experience in providing best-in-class presentations and creative services.
We established two dedicated and centralized offshore teams, allowing for business continuity and future expansion. The teams include skilled presentations and graphic designers who create combined MS Office and Adobe presentations and documents. Qualified quality controllers ensure accuracy and brand adherence throughout the process.
Thanks to the smooth implementation from pilot to go-live, accuracy improved by 20%. Built in flexibility in recruiting and training helped the team triple in less than a year and then double again in the next six months. Today, more than 200 specialists in Cochin and Chennai, provide rapid and accurate global support for the client.
How we help
Make pitches more creative and digital
Crafting powerful rich-media presentations that deliver results
Access scalable resources
Meeting evolving resource needs through flexible service models
Improve speed to market
Meeting demand through optimized start-up, production and turnaround
Sep 21, 2022
Law firms are finding new ways to bring their people closer together in a hybrid working world
Exploring new ways of working and how law firms are adapting to an ever-changing world was the main topic at…
Jul 25, 2022
Hybrid working: Have law firms found the secret sauce?
Throughout the constant disruption of the pandemic, law firms improvised, adapted, and evolved, raking in record profits in the process.…
Jul 11, 2022
The race to net zero: Are your outsourcing business support providers helping to drive your sustainability agenda?
With World Earth Month behind us, the reminder of the importance and urgency of sustainability remains. The environmental element of…