Improvement in incident response time cements long term partnership
With more than 700 attorneys and other professionals in 14 international offices and a global reach throughout Europe, Asia, the Middle East, Latin America and Canada, Sonnenschein Nath & Rosenthal LLP serves many of the world's largest and best-known businesses, nonprofits and individuals.
Client expectations for IT support were extremely low and minimal existing IT support metrics were in place. In an effort to gain control of the current service levels, as well as establish an internal communication strategy, Sonnenschein searched for external assistance.
Results
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Improved long-term solutions
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Outstanding on-site and off-site facilities with a dedicated staff committed to providing results
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World Class Service Desk Support
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Superior Litigation Support
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Enhanced Document Services
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