Weekly round-up of news and views from within our industry, week commencing 26 July 2010
‘Our world' of Corporate Information Solutions – latest innovations, trends, outsourcing and offshoring updates
Why IT outsourcing is an emerging trend amongst public and private sector companies
Following the economic crisis, the outsourcing of internal IT functions has emerged as a growing trend as companies look to cut costs.
http://www.sourcingmag.com/offsite.asp?A=Fr&Url=http://www.prlog.org/10804451-why-it-outsourcing-is-an-emerging-trend-amongst-public-and-private-sector-companies.html
China replaces India as top outsourcing spot
The China Daily quoted the KPMG survey, which covered 280 senior company executives across Asia, as saying that China's outsourcing and shared services are rapidly expanding and winning market share over India and other regional destinations.
http://www.globalservicesmedia.com/News/Home/China-Replaces-India-as-Top-Outsourcing-Spot:-KPMG-Report/21/27/0/GS100719588573
Global outsourcing market not yet bouncing back
TPI, the largest sourcing data and advisory firm in the world and a unit of Information Services Group, Inc., an industry-leading information-based services company, released data today showing that the global outsourcing market is not yet bouncing back as economic uncertainty continues to weigh on corporations around the world.
http://www.sourcingmag.com/offsite.asp?A=Fr&Url=http://www.prnewswire.com/news-releases/tpi-index-global-outsourcing-market-not-yet-bouncing-back-98834619.html
Offshore R&D spending grows, recession or not
Engineering research and development spending increased overall during the recession, but more of this spending is now moving offshore, according to a new study.
http://www.cio.com/article/599737/Offshore_R_D_Spending_Grows_Recession_Or_Not?taxonomyId=3195
IT outsourcing activity remains sluggish in 2010
The outlook for the IT outsourcing market is not unlike the outlook for the economy as a whole: It's "unusually uncertain," to use U.S. Federal Reserve Chairman Ben Bernanke's words.
http://www.businessweek.com/idg/2010-07-22/it-outsourcing-activity-remains-sluggish-in-2010.html
Global learning services outsourcing market to reach $6.0 billion by 2015
The United States dominates the global market for learning services outsourcing, as stated by the new market research report on learning services outsourcing
http://www.globalservicesmedia.com/BPO/HR-Outsourcing/Global-Learning-Services-Outsourcing-Market-to-Reach-$6.0-Billion-by-2015/23/11/9846/GS100720838578
Offshoring creates good jobs in poor countries
Offshoring and outsourcing in services from call centres to accountancy and medicine have created good jobs in terms of pay and working hours in developing countries, according to a study published on Monday.
http://www.globalservicesmedia.com/BPO/Market-Dynamics/Offshoring-Creates-Good-Jobs-in-Poor-Countries:-ILO/23/28/9851/GS100720858581
Sector spotlight – Banking and Financial Services
China leads while US lags in mobile banking uptake
China is leading the world in the uptake of mobile finance, with 77% of consumers using their phones to conduct financial transactions, according to a global survey carried out by KPMG.
http://www.finextra.com/news/Fullstory.aspx?newsitemid=21634
Retail banks making less from customers
Retail banks are making less profit on average from customers since the financial crisis as price-sensitive consumers shop around and become more demanding, according to a report released on Monday.
http://in.reuters.com/article/idINLDE66F1Q120100719
Sector spotlight – Retail
World Cup boosts supermarket promotions
The grocery sector enjoyed record levels of promotional activity and the highest market growth in six months according to the latest figures from Kantar Worldpanel.
http://www.marketingweek.co.uk/sectors/retail/world-cup-boosts-supermarket-promotions/3016034.article
June retail sales rise more than expected
Retail sales received a World Cup boost in June, rising by a faster-than-expected 0.7 percent on the month after an upwardly revised gain of 0.8 percent in May, the Office for National Statistics said on Thursday.
http://uk.finance.yahoo.com/news/instant-view-june-retail-sales-rise-more-than-expected-reuters_molt-2736d710d8b0.html;_ylt=AtNYU_OWx0pwjSIVlb82YQdSvbJ_;
_ylu=X3oDMTFkdjFxcTFpBHBvcwMyBHNlYwNuZXdzSHViQXJ0aWNsZUxpc3QEc2
xrA2luc3RhbnR2aWV3LQ--?x=0
Partners for growth launches new website
The category advice programme, Partners for Growth, has unveiled a new-look website, which allows retailers to have 'on demand' access to updated planograms, covering a wide range of shelf sizes, best sellers lists and merchandising advice across the nine core categories.
http://www.talkingretail.com/news/independent-news/15719-partners-for-growth-launches-new-website.html
DP DHL news
DHL global forwarding sharpens focus on Africa
DHL, the world’s leading logistics company, today announced that its Global Forwarding division will be investing further in the African region to bolster its established position in Sub-Saharan Africa.
http://logisticsweek.com/events/2010/07/dhl-global-forwarding-sharpens-focus-on-africa/
DHL boosts healthcare with cold-chain solutions
The nation’s courier and healthcare system received a boost weekend with the latest investment of DHL Express’ into cold chain solutions.
http://www.vanguardngr.com/2010/07/19/dhl-boosts-healthcare-with-cold-chain-solutions/
DHL launches international trade initiative for small and medium-sized enterprises
DHL, the world’s leading logistics company, has launched a comprehensive international trade initiative in the U.S. to help small and medium-sized enterprises overcome the challenges they face when performing business globally.
http://www.businesswire.com/portal/site/home/permalink/?ndmViewId=news_view&newsId=20100721006617&newsLang=en
DHL Korea names head
DHL Korea, the Korean branch of the global express logistics company, announced yesterday that Han Byung-koo, 54, will succeed Chris Callen as its new chief executive.
http://joongangdaily.joins.com/article/view.asp?aid=2923597