17 May 2011, New York - Williams Lea has been ranked #22 amongst the world's leading outsourcing companies for 2011 by the International Association of Outsourcing Professionals (IAOP). This is the company’s third consecutive appearance in the Global Outsourcing 100®, confirming its position as a leading global BPO provider.

By transforming the way businesses communicate with their internal and external audiences through innovative solutions, Williams Lea enhances the customer experience for its clients, improving their profitability and reducing the risk for them. Williams Lea’s portfolio of clients includes some of the world’s most respected brands in the legal, financial, retail, FMCG and pharmaceutical sectors.

Tim Griffiths, Group Chief Executive of Williams Lea, explained: ‘Our continued investment in evolving our global proposition, supported by market-leading technology and innovation, has clearly produced results. Our ranking of #22 among the top 100 outsourcing leaders recognises our growth. As we continue to expand our capabilities in information and communications, and establish our global delivery platform, we are tremendously excited about the future at Williams Lea.’

The IAOP brings together the world’s leading outsourcing customers, providers and advisors, representing the full range of Fortune 500 companies. Their Global Outsourcing 100® has become a trusted standard for excellence within the industry, judged by an independent panel of experienced outsourcing buyers.

The rankings for 2011 have been published in a special edition of Fortune magazine (dated 23 May) in addition to appearing on the IAOP’s website.